Accessibility

Accessibility policy

The company La Donostiarra has undertaken to make its website accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector, or developments financed from Europe.

This accessibility statement applies to the website https://www.ladonostiarra.com/ excluding embedded content from other domains.

Compliance status

This website is partially compliant with RD 1112/2018 due to the lack of compliance with the aspects indicated below.

Content not accessible

The content below is not accessible for the following reasons:

  • Non-conformity:
    • There may be some images whose alternative is not implemented or is not correct – – Requirement 9.1.1.1 Non-textual content UNE-EN 301549:2022
    • There may be header elements that are incorrectly implemented, or whose logical order is not correct – Requirement number 9.1.3.1 Information and relationships of UNE-EN 301549:2022
    • In the forms, there may be fields that have not been facilitated by automatic systems – Requirement 9.1.3.5 Identify the purpose of the entry UNE-EN 301549:2022
    • There may be elements with insufficient contrast on some pages – Requirement 9.1.4.3 Contrast UNE-EN 301549:2020
    • There may be headings that are not clear or brief, or that should not be headings – Requirement number 9.2.4.6 Headings and labels of UNE-EN 301549:2022
    • There may be form fields where your label is not correct or does not exist – Requirement number 9.3.3.2 Labels or instructions of UNE-EN 301549:2022
    • There may be some parsing errors in the code – Requirement number 9.4.1.1 Processing of UNE-EN 301549:2022
    • There may be elements from other systems or websites that do not have a sufficient function definition – Requirement number 9.4.1.2 Name, function and value of UNE-EN 301549:2020
    • There may be occasional editing errors on some web pages.
  • Disproportionate burden: Not applicable.
  • The content does not fall within the scope of applicable legislation.

There may be office files in PDF or other formats published before September 20, 2018 that do not fully comply with all accessibility requirements.

There may be third-party content that is not developed by or under the control of this Unit, such as office files from different organizations that must be published on this site.

Comments and contact information

You can make communications about accessibility requirements [article 10.2.a) of RD 1112/2018] such as, for example:

  • Report any potential breaches by this website.
  • Transmit other difficulties in accessing content.
  • Ask any other questions or suggestions for improvement regarding the accessibility of the website using the following contact form or by calling 943 690 985 .

You can present:

  • A complaint regarding compliance with the requirements of RD 1112/2018
  • A request for accessible information relating to:
    • Contents that are excluded from the scope of RD 1112/2018 as established by article 3, section 4.
    • Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the request for accessible information, the facts, reasons and request must be clearly stated to verify that it is a reasonable and legitimate request.